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About Us

Carter Hearing Team

At Carter Hearing, we are dedicated to the highest level of care for our clients.

 

From the first visit to ongoing support, you’ll find our professional clinic team is with you every step of the way. Because we believe that hearing well is part of leading a healthy happy life.

 

 

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Providing you with the best hearing professionals for the best care

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Trisha Helmer, RHIP,
Registered Hearing Instrument Practitioner

Trisha is a Registered Hearing Instrument Practitioner who has lived in Abbotsford and worked in the hearing industry for over 12 years. Focused on customer needs and driven to excel in customer service.

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Laura Carter, RHIP, CEO, Owner Of Carter Hearing Ltd., Registered Hearing Instrument Practitioner

Laura Carter is a Registered Hearing Instrument Practitioner and Owner of Carter Hearing. With client care as her primary focus, Laura is proud to be a 100% Canadian business owner with seven clinics - Chilliwack, Hope, Agassiz, Lillooet, Princeton, Merritt and Chase, and as well as two full mobile clinics servicing remote communities and First Nation Health Centres.

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Naveen Fletcher, RHIP,Registered Hearing Instrument Practitioner

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Naveen is a Registered Hearing Instrument Practitioner who has lived in Abbotsford and worked in the hearing industry for over 10 years. Naveen focuses on the customer needs and is driven to detail.

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Shane Kelly, CCR &

First Nations Mobile Coordinator, 

Audiometric Technician

Shane Kelly is from the Sema:th community, within Sto:lo territory. He assists Carter Hearing serve and organize the First Nation mobile clinic in communities. He helps us by being our primary contact and providing the best services he can for our mobile clinics. 

Company Overview:

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We are a local Canadian Company founded in 2016 by Laura Carter with Headquarters in Chilliwack, six branches located in Agassiz, Hope, Princeton, Lillooet, Merritt and Chase and two Mobile Clinics. We are proud to be the only Hearing Care Company that offers Hearing Care Services to all the Fraser Valley, and First Nation Clinics.

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Mission

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To provide exceptional hearing care and customer service to help our patients and clients improve their quality of life through our top-notch hearing services and hearing aid products.

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Vision

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To help our community hear and connect with their love ones, develop our hearing care with First Nations and Veteran’s associations, and engage our team to become a world while hearing company.

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Corporate Values

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  • Solidarity

  • Caring for others

  • Equity

  • Equality

  • Honesty

  • Commitment

  • Social Responsibility

  • Respect

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Corporate Objectives

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  • Provide support and counselling to our customers about hearing care

  • Offer new opportunities to our customer to connect with their love ones through our services

  • Establish and maintain an environment that identify customers’ needs

  • Encourage the prevention of hearing disabilities

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