About Carter Hearing
At Carter Hearing, we meet you on a more personal level. We aren't some big corporate franchise that doesn't see you as a person. We are 100% Canadian, local to BC in the lower mainland. Our mobile clinics reach across many BC regions including many first nations bands. Our mobile clinics even travel as far as Gabriola island.
Company Overview
Carter Hearing, a proudly Canadian company founded in 2016 by Laura Carter, has its headquarters in Chilliwack and six branch locations in Agassiz, Hope, Princeton, Lillooet, Merritt, and Chase, as well as two fully-equipped mobile clinics. As the only hearing care provider serving the entire Fraser Valley and offering specialized hearing services to First Nation clinics, we are committed to making high-quality hearing care accessible throughout British Columbia.
It's Personal...
At Carter Hearing, we are committed to your individual needs with our comprehensive hearing care services
From your initial hearing evaluation to tailored hearing aid fittings, our professional team is committed to guiding you through every step of your hearing journey. We offer a range of services, including hearing aid servicing, ear cleaning with our specialized ear wax removal kits, and access to the latest Bluetooth hearing aids for seamless phone and device connectivity.
Our focus is on providing customized hearing aids that are tailored to your specific hearing profile, ensuring the best possible fit and performance. Whether it's routine maintenance, adjusting your hearing devices, or upgrading to advanced technology, we're here to support your hearing health.
Visit one of our Fraser Valley clinics or take advantage of our mobile services to experience top-quality care designed to help you hear better and live better. At Carter Hearing, we believe that better hearing is the key to a healthier, happier life.
Meet the Team
Providing you with the best in BC hearing care
Conditional RHIP
Kathleen Chen,
Languags: English
Kathleen Chen is a Registered Hearing Instrument Practitioner with Carter Hearing who loves connecting with her clients and making their hearing journey smooth and stress-free. You’ll often see Kathleen traveling to places like Gabriola Island or Surrey, in addition to our Fraser Valley locations like Chilliwack, Hope, and Agassiz. Her goal? Helping people hear better while making the process as easy as possible. Whether it’s a cozy clinic visit or bringing care to a remote community, Kathleen ensures each client feels listened to and cared for. She’s here to help you hear your best, no matter where you are!
CEO, RHIP
Laura Carter
Languags: English
Laura Carter is the heart and soul behind Carter Hearing. As a Registered Hearing Instrument Practitioner and proud Canadian business owner, Laura is deeply committed to helping people of all backgrounds, from the elderly and seniors to Indigenous communities, the homeless, and anyone struggling with hearing loss. Whether you visit one of our locally owned clinics in British Columbia—Chilliwack, Sardis, Hope, Agassiz, Princeton, Lillooet, or Merritt—or rely on our mobile clinics in the Fraser Valley and across BC, as far as Boston Bar or Gabriola Island, Laura ensures that everyone receives the highest level of care and compassion. Her goal is simple: to help people hear better and live fuller lives, no matter where they are or what their circumstances may be. Laura’s dedication extends far beyond the clinics—she is passionate about making hearing care accessible to all.
Conditional RHIP
Lady Sayegh
Languags: English, Spanish
Lady is a caring and dedicated Registered Hearing Instrument Practitioner who takes the time to listen to every patient’s story. She believes hearing care is about connection, confidence, and improving daily life. Whether she’s helping someone choose their first hearing aids or making careful adjustments for long-term comfort, Lady’s calm approach and attention to detail help people feel supported from start to finish. Lady is also fluent in Spanish, allowing her to serve patients in both English and Spanish with ease and understanding.
